Operational Risk Management in a Period of Disruption – Will Normal Programming Resume Shortly?

In both normal times and uncertain times, policies and procedures seek to give all employees support in the carriage of business activities.

Online Learning Takes Off

The Latest GRC Asia report: Online Learning takes off / Consumption-Based Emissions / Latest version of Salt Compliance LMS

Not a question of if, but a matter of when: the vulnerability of data in business cyberspace

A moment of complacency, a daydream, or a (well-put-together) phishing email is all it takes for hackers to bypass even the most vigilant staff in your organisation.

Introduction to Fair Credit Reporting Act (FCRA)

Course Description

This training covers what banking staff need to know about consumer credit information regulation

Often called Regulation V, the FCRA defines the way consumer credit history can be collected and stored; the purposes it may be used for; and the rights of consumers to access it, monitor its use and seek to correct errors.

Bank staff need to be familiar with the FCRA in order to

  • Understand how the bank may collect and use consumer credit information
  • Know how to assist bank customers in accessing their rights under the legislation


This short, single-module course provides an introduction to the way the FCRA works, discusses the various rights that consumers have under the FCRA, and outlines a number of special rights relating to identity fraud.

Who is this training for?

The course is a suitable introduction for all banking staff, particularly those who are customer-facing.


Gabriel is considering taking out a loan for $20,000 with Highest Power Finance to cover the purchase of a new car. Before taking out the loan, he wants to check his credit score with Equifax. He receives the report a week later and applies for the loan, but his application is rejected.

What action can Gabriel take under the FCRA in response to his rejected loan application?

Retail Banking Compliance Training

This course is part of the Retail Banking Compliance Suite

The courses available are

For more details, click on the course names above.

Course Outline

  • Identify the purpose of the FCRA
  • Understand the key components of the Act
  • Recognize the rights of the consumer
  • Explain penalties for non-compliance under FCRA

Insider Trading

Course Description

Many organisations have a large number of employees who could come into contact with confidential information that could affect the share price of a listed company.

Are all of your employees familiar with insider trading laws? A person does not need to be an employee of a stockbroker or merchant bank to be caught by these laws.

Many listed companies have a large number of employee shareholders. Those employees should know when they can trade in the company’s shares.

Who is this training for

This training is suitable for anyone who comes in contact with confidential information regarding the share price of a listed company, such as:

  • personal assistants
  • senior managers
  • staff in mail rooms
  • IT departments

Custom courses

We have two versions of this course available:

  • Generic course
  • Insider Trading for Financial Services Organisations

Course Outline

  • Module 1: Introduction to insider trading
  • Module 2: Who is an insider?
  • Module 3:What is trading?
  • Module 4: Trading in Your Companys Securities?


Financial Services Regime

Course Description

The financial services industry has undergone major reform over the past decade. From the introduction of the Corporations Act 2001 to the establishment of the Financial Services Regime (FS) and the launch of the Future of Financial Advice (FOFA), financial services providers face a complex set of compliance requirements. This course explains those requirements in plain, engaging English.

Financial services cover a wide range of activities, including banking, superannuation, insurance, managed investments, options, derivatives, securities, broking, futures and other financial investments.The Salt Compliance Financial Services course will help you understand the underlying laws that relate to financial services compliance across all industries.

Additional modules can be developed for specific financial services products, such as managed investments, derivatives, banking and insurance. However, this foundational course applies to all financial services businesses.

Who is this training for?

This training is designed for staff at any level within a financial services organisation that could be exposed to a risk of breaching the current laws.

Course Outline

  • Module 1: Introducing Financial Services Regulation
  • Module 2: Australian Financial Services Licences
  • Module 3: Disclosure Obligations
  • Module 4: Reporting Obligations
  • Module 5: Market Misconduct

Measuring Compliance Training Effectiveness

In this article, Thomas Fox, Compliance Evangelist based in Houston, TX, addresses the question, “What if you want to take your post-training analysis to a higher level and begin a more robust consideration of the effectiveness of compliance training?”

Financial Services Tier 2

Course Description

  • Module 1: Regulation of financial services
  • Module 2: Basic deposit products and non-cash  payment facilities
  • Module 3: Introduction to financial advice
  • Module 4: Providing personal advice
  • Module 5: Advising – Skills and techniques

Course Outline

So be good for goodness sake: workplace behaviour at end-of-year events

As we head into the silly season, it’s worth keeping in mind that silliness is no excuse for poor standards of behaviour or even misconduct at work functions.

Fraud Awareness

Course Description

It may surprise you to learn that fraud in Australia is higher than the international average, arising in more than half of organisations. This costs the economy billions of dollars and organisations an average of $3 million. In addition, fraud can cause a loss of reputation and eventual loss of business profitability.

The most powerful anti-fraud weapon are educated and aware employees. The Salt Fraud course educates employees as to the types of behaviour that constitutes fraud, and provides a comprehensive list of fraud indicators to foster internal monitoring.

Building a culture of awareness and responsibility can reduce the risk of fraud and increase detection rates, thereby reducing the monetary and other costs of fraud.

Who is this training for?

The Salt Fraud course is tailored such that it is relevant to a diverse range of employees. This is because any person within an organisation is capable of committing fraud. This course is hence a valuable and appropriate tool for staff at all levels within an organisation, ranging from front-line staff to management.

Course Outline

  • Module 1: What is fraud?
  • Module 2: Fraud risks
  • Module 3: Common fraud schemes
  • Module 4: Fraud red flags
  • Module 5 :Risk management